Refund policy

 Return and Refund Policy for Arya Weld

At Arya Weld, we strive to provide you with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help with our hassle-free return and refund policy.

1. Return Policy

 

  • Eligibility for Returns:
    Items are eligible for return if they meet the following criteria:
    • The item was purchased within the last 30 days.
    • The item is unused, in its original condition, and includes all original packaging and tags.
  • Non-Returnable Items:
    • Customized or special-order items.
    • Items marked as non-returnable on the product page.
    • Products damaged due to misuse or negligence.
  • Process for Returns:
    • Contact our customer support at support@aryaweld.com or call us at 9811059743.
    • Provide your order number, reason for return, and any supporting evidence like photos.
    • Once approved, ship the item to the return address provided by our team.

 

2. Refund Policy

 

  • Eligibility for Refunds:
    Refunds will be issued in the following cases:
    • Returned items meet the eligibility criteria.
    • The product was damaged or defective upon arrival.
    • The wrong item was delivered.
  • Refund Options:
    • Refunds will be processed to the original payment method.
    • Refunds typically take 7-10 business days to reflect in your account.
  • Partial Refunds:
    If the item is returned in a condition different from how it was delivered (e.g., missing parts or packaging), a partial refund may be issued.

 

3. Exchange Policy

 

  • If you would like to exchange a product, please follow the return process and specify that you want an exchange instead of a refund.
  • Exchanges are subject to stock availability.

 

4. Shipping Costs

 

  • For Returns: The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
  • For Refunds: Original shipping charges are non-refundable.

 

5. Contact Us

For any questions or concerns about our return and refund policy, please reach out to us at: